Shipping Policy Summary:
Thank you for choosing to shop at Our Website. The following terms and conditions constitute our Shipping and Delivery Policy.
Interpretation and Definitions:
To ensure clarity, words starting with capital letters have specific meanings defined in the following conditions. These definitions are applicable whether they appear in singular or plural form.
Policy for Delivery of Digital Goods:
Digital goods will be delivered through download or access granted via email, designated website access, or other means. Delivery is considered complete when you have downloaded or accessed the purchased digital goods. For refund and return purposes, the delivery date is based on the first download or access.
Shipping Guidelines:
Processing Times: Orders are processed within 1-3 business days after receiving a confirmation email. Please note that processing does not occur on weekends or holidays. You will receive a notification when your order has been shipped. The processing time is in addition to the shipping time, which varies depending on the chosen method and the carrier’s timeline.
Possible Delays: In case of a high volume of orders, shipments may be delayed by a few days. Please allow extra transit days for delivery. If there is a significant delay in your order’s shipment, we will contact you via the provided email or telephone.
Shipping Rates and Delivery Estimates:
Shipping is provided at no cost. The estimated delivery time ranges from 5 to 14 days, depending on your location.
Delivery Delays: Occasionally, delivery delays may occur that are beyond our control.
Shipment Confirmation and Order Tracking:
Once your order has been shipped, you will receive an email notification from us containing a tracking number to monitor its status. Please allow 24-48 hours for the tracking information to become available. If there are delays and the shipment has not arrived within the estimated delivery time, please contact us using the email provided under “Contact Us.”
Customs, Duties, and Taxes:
Any customs and taxes applied to your order are your responsibility. We are not liable for fees imposed during or after shipping, such as tariffs, taxes, or tolls.
Damages:
We are not responsible for products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Please retain all packaging materials and damaged goods for the claim process.
Refunds and Returns:
For information on requesting a refund or return, please review our Refunds and Returns Policy on our website.
Contact Us:
NOVAWAVE DYNAMIC SOLUTIONS LTD
NO 33, VICTOR AGUNZI STREET, FO1, KUBWA , ABUJA, FCT, NIGERIA
with Registration Number: 8139268
If you have any questions about this Shipping Policy, you can contact us:
Visit our website page: https://thedigitalbooknook.com/contact
Send us an email: [email protected]
